Structure of a Typical JMAC Project

Phase I: Definition of Project
Through discussion with top management of the client company, the project is defined, including specification of quantitative targets. The composition of the project team, including members from both the client company and JMAC, is determined and a mutually agreeable schedule with milestones is set. Contract terms are agreed to.

Phase II: Analysis
After gathering all required data, we quantify the present situation and the opportunity for improvement. At this point a presentation is made to management, indicating the recommended direction for improvements.

Phase III: Determination of Improvement Plan
Experienced JMAC consultants work with client's team members to develop an improvement plan. This plan includes detailed improvement recommendations, action plans and schedules. These are presented to management and authorized.

Phase IV: Implementation
The most difficult part of any improvement project is the implementation. JMAC consultants work with client's team members and all related departments, to ensure successfull implementation. This often involves completly new standard operation procedures and corresponding training of associtates. JMAC will take either a leading or supporting role during this phase, depending on the availability of the client's resources.

Phase V: Follow-up and Verification of Results
New methods and procedures must be followed in order for results to be sustained. Effective control systems and stronger management and supervision play key roles in the maintenance of achieved improvements. For this reason, follow-up and training* are important part of every JMAC project. We're not satisfied until improvements are achieved...and maintained.

*Training takes place at each phase of JMAC projects. Team members from the client company get on-the-job training at each stage, and greatly enhance their problem solving skills.